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Automate Daily Address Verification within Salesforce

by Callum Hurry AddressTools

Verification of address data is becoming evermore popular within Salesforce and the options available vary depending on the use case. AddressTools offers a number of verification options for all different requirements.

The Scheduled Address Verification option is best suited for organizations where data is being inserted via integrations in large volumes or where it’s not possible to provide the end user with the ability to verify their entry. It is not dependent on future methods and has the ability to scale up when needed - great! Let’s show you how to set it up!

Firstly, it must be noted that the following instructions assume AddressTools is configured on the address block(s) that you want to verify and that Support Premise-Level Address Verification is enabled.

The solution relies on Salesforce Reports to identify which records need verifying, so let’s start by making a new report.

Navigate to the Reports tab and select New Report. In the pop up, select the Report Type that is associated with the object you wish to verify and press Continue. If you can’t see a Report Type applicable for your use case, you can create a new Report Type in Salesforce Setup.

Report type account

You have the ability to configure the report however you like. In this example we’re going to configure the report to verify addresses that are:

  1. based in the “United States”
  2. created after a certain date
  3. owned by anyone

As this example is being configured for the Billing Address on the Account object, we’ll select the “Billing Country” field in the filter. It is important to note that you do not need to add a filter for the Address Status field as the scheduled process will only verify records that have a “Not Checked” status.

Filter report united states

With our filters configured as desired, we now need to add the Record ID column to report to allow AddressTools to identify the records that need verifying.

Select Outline and under the Columns section, search for the ID field for the object you’re wanting to verify and confirm it once found. When the ID field appears in the preview report, use the Order by on the ID field and select Ascending order. You can make further adjustments to the columns visible in the report, just ensure that the ID column is added!

Outline account id

When you’re happy with your report, select Save, give it a name and then store it in the AddressTools report folder. The AddressTools report folder is available in version 7.73+. You can now run the report to confirm that the records you want to verify appear in the list.

Now head to the App Launcher and search for Scheduled Address Verification and select the tab to open it.

Use the Add button to display all the address blocks configured in AddressTools and select the address block that you’ll be verifying on each record.

Add report to batch

A new row will be added for each block you add. In the Select Report column, select the report we just created in the previous steps, it will be identifiable by its name.

Select report

Enable the row by switching the toggle and select Save in the top right of the page.

Enable the row

Now we’ve done all the hard work, it’s time to start processing these addresses! Before enabling the process, it’s good practice to run Calculate Now to identify how many addresses we’re going to be verifying in the first job. This is useful to confirm that we’ve set the tool up correctly. Select Calculate Now to begin the process.

A new row will appear in the jobs table for each address block that you have configured, the Total column will identify how many records need verifying for the stated job in the Address Block. By adding together each row, you can total the amount of credits that will be consumed when the job is executed. If you’re happy with the number, we can progress to the verification process.

Screening job row

The tool has two options, Verify Now and Schedule. Verify Now will run the verification process once. This can be activated by pressing the Verify Now button.

When doing so, you will be prompted with a warning message to highlight that you are about to verify all the configured addresses that have a “Not Checked” status. If you are happy to continue, select Ok.

Verify now prompt

The job will begin to run and its status can be seen in the jobs table. If any errors are encountered during the job, the configured alerts email address that is set up in the AddressTools administration page will receive an email highlighting the issues found in the job.

If you don’t want to run the job immediately, select the Schedule button. This will open a prompt to configure a daily task to verify all your configured addresses with a “Not checked” status. This is designed to verify new addresses that have been inserted into Salesforce each day.

When you select the button, you will be prompted to choose a Scheduled time. Choose a time and select Enable to confirm your selection and create the job.

Enabled schedule verification

The job will now be visible in the Scheduled daily jobs section. If you ever want to delete the job select the click here link under the table and use the del action next to the job named Daily Batch Premise-Level Address Verification.

Now you’re all set! After the first job has been completed, you can check your records and you’ll see that it will now have one of the verified statuses associated!

Verified address